Terms and conditions of use

Rules for buying and selling goods in the Digitalas.lt electronic store

1. Concepts

1.1. The seller is UAB "DIGITALas" UAB "DIGITALas", a private legal entity registered in the Vilnius branch of the Register of Legal Entities of the Republic of Lithuania VĮ "Registrų centras", VAT code LT250554716, registered office and correspondence address Ukmergės st. 234A, LT-07004 Vilnius.

1.2. Digitalas.lt is an electronic store located at Digitalas.l

1.3. Buyer - 1) able natural person, i.e. a person who has reached the age of majority, whose capacity is not limited by court order; 2) a minor between fourteen and eighteen years of age who has the consent of his parents or guardians, except in cases where he is emancipated; 3) legal entity; 4) duly authorized representatives of all the above-mentioned persons.

1.4. Parties - Buyer and Seller together.

1.5. Seller's partner - a legal entity: 1) a legal entity used to fulfill the Buyer's order; 2) Digitalas.lt, with which joint actions or projects are carried out, is published on the websites of this legal entity or in any media where the action or project of Digitalas.lt and this legal entity will be described.

1.6. Personal data - any information related to a natural person - a data subject whose identity is known or can be directly or indirectly determined using such data as a personal code, one or more physical, physiological, psychological, economic, cultural or signs of a social nature.

1.7. The rules are these "Rules for buying and selling goods in the Digitalas.lt electronic store".

1.8. Account - the result of the Buyer's registration on Digitalas.lt, which creates an account that protects his personal data and order history.

1.9. Privacy policy – ​​a document approved by the Seller, which contains the basic rules for the collection, storage, processing and storage of Personal data using Digitalas.lt.

1.10. Goods collection centers - Goods collection centers belonging to the seller located at the following addresses: Ukmergės st. 234A, Vilnius, Smilties Pylimo str. 2, Klaipėda.

2. General provisions

2.1. The buyer confirms the Rules after familiarizing himself with them and ticking the box next to the statement "I have familiarized myself with the rules for buying and selling goods in the Digitalas.lt electronic store and I agree with them". The Rules approved in this way are a binding legal document for the Parties, which determine the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedure for the delivery and return of goods, the parties' responsibilities and other conditions related to the purchase and sale of goods on Digitalas.lt.

2.2. The buyer, creating a Digitalas.lt account, confirms the Rules during the first registration. After the Buyer approves the Rules during the first registration (account creation), a long-term purchase-sale agreement is concluded between the Buyer and the Seller. The Rules approved at the time of the first registration apply to all purchases by the Buyer until the updated Rules are published. Information about updates to the Rules is available on the website.

2.3. Only Buyers, as defined in Clause 1.3 of the Rules, have the right to buy Digitalas.lt. By approving the Rules and having familiarized himself with the Privacy Policy (clause 2.4 of the Rules), the buyer confirms that he has the right to buy goods from Digitalas.lt.

2.4. In the event of necessity or in the presence of circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules. Buyers will be informed about this when logging in to Digitalas.lt or when purchasing goods for the first time after the entry into force of the new version of the Rules.

2.5. The buyer must familiarize himself with the Privacy Policy approved and published by the Seller. The Buyer expresses consent or disagreement with specific ways of using the Buyer's Personal Data in accordance with the procedure provided for in the Privacy Policy itself.

2.6. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases, the Buyer is responsible for providing the Seller with a working e-mail address belonging to the Buyer.

3. Ordering goods, the moment of creation of legal relations of purchase and sale

3.1. The buyer can order goods on Digitalas.lt by choosing one of the following methods:

3.1.1. by registering online at Digitalas.lt (by entering your registration name and password);

3.1.2. without registering online at Digitalas.lt;

3.1.3. by phone;

3.1.4. in the collection centers.

3.2. When ordering goods in one of the ways specified in clauses 3.1.1 - 3.1.2 of the Rules, the Buyer must indicate his Personal data required for the proper execution of the goods order provided in the Privacy Policy in the relevant information fields provided by the Seller.

3.3. The provisions of the Rules and Privacy Policy apply to Buyers who have placed an order for goods by phone or at the Goods pick-up centers. By placing an order, they agree to the Rules.

3.4. When the Buyer, after choosing the goods or services to be purchased and creating a basket of goods, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that the purchase-sale legal relationship has emerged between the Seller and the Buyer and a purchase-sale contract has been concluded. The Seller sends the Buyer a link to the valid Rules together with the order confirmation to the e-mail address specified by the Buyer.

3.5. By approving the Rules, the Buyer agrees that the instructions for the ordered product(s) in Lithuanian will be provided no later than at the time of delivery of the product(s) in accordance with the procedure provided for in the Rules and Privacy Policy to the Buyer's Seller to the specified email address. All essential information about the product and its features is provided in the product description on Digitalas.lt.

3.6. Each order of the Buyer is stored in the Digitalas.lt database.

4. Buyer's rights

4.1. The buyer has the right to purchase goods and order services on Digitalas.lt in accordance with the procedure established by these Rules.

4.2. The buyer has the right to refuse the order in accordance with the procedure established by these Rules.

4.3. The buyer has the right to withdraw from the contract in accordance with the procedure established by these Rules.

4.4. The buyer has the right to exchange or return the purchased goods in accordance with the rules.

4.5. The buyer has other rights established in these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

5. Obligations of the buyer

5.1. The buyer, using Digitalas.lt, must fulfill his obligations, comply with these Rules, the Privacy Policy, other conditions clearly indicated by Digitalas.lt, and not violate the laws of the Republic of Lithuania.

5.2. The buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules. Having chosen to collect the goods at the Goods collection center, the Buyer must collect them at the selected Goods collection center within the terms specified in the Rules.

6. Seller's Rights

6.1. The seller has the right to change, suspend or terminate the operation of certain functions of Digitalas.lt or part of them, as well as to change the arrangement of elements on Digitalas.lt.

6.2. The seller has the right to suspend or terminate the operation of Digitalas.lt. In this case, all accepted and confirmed orders of Buyers are completed and new orders are not accepted.

6.3. In the event of a significant change in the conditions for the provision of services (e.g. changes in market conditions, legal acts, etc.), the seller has the right to change the scope or method of provision of services provided by Digitalas.lt, to suspend or terminate the provision of services or part of them, to charge for services or part of services . If the buyer expresses disagreement, his order is cancelled.

6.4. If the Buyer tries to harm the stability and security of Digitalas.lt's work or fails to fulfill its obligations, the Seller has the right to immediately and without prior warning limit or suspend the Buyer's ability to use Digitalas.lt or, in exceptional cases, cancel the Buyer's Account.

6.5. The Seller has the right to cancel the Buyer's order without prior warning, if the Buyer, having chosen the payment methods provided for in clauses 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) working days.

6.6. When the Buyer chooses the payment method provided for in Clause 8.2.3 of the Rules, the Seller, in the event of uncertainty regarding the information provided in the order, has the right to contact the Buyer using the details specified in the order. In this case, the term of delivery of the goods starts counting from the day of contact with the Buyer. The Seller has the right to cancel the Buyer's order without prior notice to the Buyer, i) if the Seller fails to contact the Buyer within 2 (two) working days after placing the order, or ii) if the Buyer does not provide the Seller with the requested information by the deadline specified by the Seller, or iii) if the Buyer does not provide the Seller with his consent for checking personal data.

6.7. The seller has other rights established in these Rules, Privacy Policy, other Digitalas.lt documents and legal acts of the Republic of Lithuania.

7. Obligations of the seller

7.1. The Seller undertakes to enable the Buyer to use the services provided by Digitalas.lt under the conditions set out in these Rules and other Digitalas.lt documents.

7.2. The Seller undertakes to clearly and comprehensibly provide Digitalas.lt with the information stipulated in Article 6.2287 of the Civil Code of the Republic of Lithuania to the Buyer.

7.3. The seller undertakes to respect the privacy of the buyer. Personal data of the Buyer shall be processed only in accordance with the Rules, Privacy Policy and legal acts of the Republic of Lithuania.

7.4. Before submitting the order, inform the Buyer about the suspension or termination of Digitalas.lt functions relevant to the fulfillment of the order, as well as the changes specified in clauses 6.2 - 6.3 of the Rules. Providing information to Digitalas.lt is considered appropriate information. After the Seller has already accepted to fulfill the Buyer's order, the Buyer is informed about the suspension or termination of Digitalas.lt functions relevant to the fulfillment of this order by one of the contact details specified by the Buyer (by phone or e-mail).

7.5. Under the conditions stipulated in the rules, the Seller undertakes to provide the goods ordered by the Buyer and to accept the goods returned by the Buyer.

7.6. If, due to important circumstances, the Seller is unable to deliver the ordered product to the Buyer, he undertakes to offer the Buyer an analogous or similar product as far as possible. If the Buyer refuses to accept the product, which was offered as analogous or similar, the Seller undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if prepayment was made, and in all cases to cancel the order.

7.7. The Seller, not agreeing to the Buyer's requirements, must provide the user with a detailed, motivated written answer no later than within 14 (fourteen) calendar days from the date of receipt of the Buyer's application, unless the legal acts of the Republic of Lithuania and the European Union stipulate otherwise.

7.8. The Seller undertakes to fulfill other obligations imposed on the Seller in the Rules, Privacy Policy and legal acts of the Republic of Lithuania.

8. Product prices, payment procedure and terms

8.1. The prices of the goods in the order created by Digitalas.lt are indicated in euros, including the amount of VAT valid at that time according to the legislation.

8.2. The Buyer can pay for the ordered goods in one of the following ways:

8.2.1. using electronic banking;

8.2.2. Bank transfer;

8.2.3. in cash or by bank card during delivery/collection of goods;

8.3. When the Seller receives payment for the goods, the order for the goods is confirmed and the delivery time for the goods begins.

8.4. By approving the Rules, the buyer agrees that the purchase documents - VAT invoices, which are also the goods' warranty vouchers - will be presented to him together with the goods immediately after the order is completed. VAT invoices indicate the selected goods, their quantity, granted discounts, the final price of the goods, including all taxes, and other data required to be approved by legal acts regulating accounting.

8.5. After placing the order, the buyer will be able to see and print the order sheet - the prepayment invoice - in the "My Account" section.

8.6. The price of goods cannot change after the Seller has confirmed the order, except in cases where the price of the goods has changed due to a technical error in the information systems, the correction of obvious (inadvertent) errors, or other objective and essential reasons beyond the control of the Seller (in the presence of evidence supporting these reasons). If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may cancel the order by informing the Seller about this within 2 (two) working days. Upon cancellation of the order in accordance with the procedure provided for in this point, all amounts paid by the Buyer are returned to the Buyer.

9. Delivery of goods

9.1. When ordering goods, the Buyer can choose one of the methods of presenting the goods, specified in clauses 9.2 - 9.3 of the Rules. Terms and prices of goods delivery are presented HERE.

9.2. If the Buyer chooses the home delivery service during the order:

9.2.1. The buyer undertakes to indicate the exact place of delivery of the goods.

9.2.2. The buyer undertakes to accept the goods himself. When accepting goods, it is necessary to present a valid personal identification document (identity card, passport or new model driver's license). If the Buyer cannot accept the goods himself, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong person.

9.2.3. The goods are delivered by the Seller or his authorized representative.

9.3. The buyer can collect the goods free of charge in one of the Goods collection salons. If the Buyer chooses the following method when placing an order:

9.3.1. The ordered goods must be collected no later than within 3 (three) working days after the Seller informed the Buyer by e-mail that the goods can be collected.

9.3.2. The goods can only be collected by the person who placed the order or the person indicated at the time of placing the order. Withdrawal.

10. Product quality guarantee and expiration date

10.1. The characteristics of each product sold on Digitalas.lt are indicated in the product description attached to each product.

10.2. The goods offered by the seller are of suitable quality, i.e. the characteristics of the goods correspond to the description of the goods. The product complies with the consumer sales contract if:

10.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product that the Seller provided as an example or model when promoting that product on Digitalas.lt;

10.2.2. the product is suitable for the purpose for which products of this type are normally used;

10.2.3. the product meets the quality indicators that are generally typical of products of the same type and that the Buyer can reasonably expect based on the nature of the product and the statements made publicly by the manufacturer, his representative or the seller of the product, including advertising and labeling of the product, regarding the specific characteristics of the product.

10.3. The seller is not responsible for the fact that the size, shape, color or other parameters of the goods on Digitalas.lt may not correspond to the real size, shape, color or other parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons beyond the control of the Seller. The buyer is recommended to read the product description.

10.4. The seller provides a quality guarantee valid for a certain period of time for different types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods or together with the goods' invoice, which corresponds to the guarantee sheet.

10.5. The quality guarantee provided by the seller does not limit or constrain the rights of consumers, which are established for them by legal acts after purchasing a product or service of inappropriate quality.

10.6. The seller does not provide warranty maintenance services for goods:

10.6.1. if the center(s) providing warranty service is outside the Republic of Lithuania, the Seller organizes the shipment of the Goods to such center(s);

10.6.2. if the center(s) providing warranty service is located in the Republic of Lithuania, the Buyer is directed to such center(s).

10.7. The information on the media is not covered by the warranty. Costs for data loss or recovery are not covered.

10.8. In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.

Information related to the warranty conditions of individual types of goods can be found HERE.

11. The right to refuse the purchase-sale contract, return and exchange of goods

11.1. The right to withdraw from the sales contract

11.1.1. The buyer has the right to withdraw from the contract of sale of goods without giving a reason within 14 (fourteen) days by notifying the seller. The Buyer cannot use this right after concluding one of the contracts listed in Article 6.22810, Part 2 of the Civil Code of the Republic of Lithuania.

11.1.2. The Buyer notifies the Seller of the cancellation of the sales contract in one of the following ways: by filling out a sample contract cancellation form (which you can download HERE) or by submitting a clear statement outlining his decision to cancel the contract. The contract cancellation notice is sent by e-mail. via vilnius@digitalas.lt. After receiving the Buyer's notification, the Seller immediately sends a confirmation of receipt of the notification.

11.1.3. The period of 14 (fourteen) days provided for using the right of withdrawal from the sales contract is calculated as follows: a. when a purchase-sale agreement is concluded, - from the day the Buyer or the person designated by him, excluding the carrier, receives the ordered goods; b. if the Buyer has ordered more than one product in one order and the goods are delivered separately, - from the day on which the Buyer or the person designated by him, excluding the carrier, receives the last product; c. if the goods are delivered in different lots or parts, - from the day on which the Buyer or the person designated by him, except for the carrier, receives the last lot or part; d. if a contract is concluded for regular delivery of goods within a specified period, - from the day on which the Buyer or the person indicated by him, excluding the carrier, receives the first goods.

11.1.4. If the Buyer has refused the purchase-sale contract before the goods have been delivered to him, the Seller ormalizes such refusal of the Buyer as a rejection of the order and accordingly informs the Buyer about this at the e-mail address specified by him.

11.1.5. If the Buyer has refused the purchase-sale contract after the goods have already been delivered, or he has collected them, the provisions provided for in Clause 11.5 of the Rules shall apply.

11.2. Rules for exchanging and returning goods of suitable quality

11.2.1. The buyer has the right within 14 (fourteen) days from the day of handing over the goods to replace the purchased goods with similar goods of different dimensions, shape, color, model or completeness. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices. The buyer's notification (you can download the exchange return form HERE) about the desire to exercise the right provided for in this clause of the Rules with the specified returned goods is sent by e-mail. via vilnius@digitalas.lt.

11.2.2. If the Buyer does not like the shape, size, color, model or completeness of the purchased goods, the goods are exchanged and returned in accordance with the 2014 Law of the Government of the Republic of Lithuania. July 22 by resolution no. 738 of the approved "Rules of Retail Trade". Within the period provided for in Clause 11.2.1 of the Rules, the Buyer has the right to replace and return all goods, but the Buyer's demand to replace the purchased good with similar goods or to return the money paid for the reasons specified in Article 6.362 of the Civil Code can only be satisfied if the seller agrees, after purchasing these goods:

11.2.2.1. tobacco and tobacco products;

11.2.2.2. perfumery, cosmetic and toilet preparations;

11.2.2.3. photographic and cinematographic goods;

11.2.2.4. printed books, reproductions and other articles of the printing industry;

11.2.2.5. fabrics;

11.2.2.6. carpeted floor covering, excluding carpets and rugs;

11.2.2.7. knitted underwear for men, boys, women or girls;

11.2.2.8. baby clothes;

11.2.2.9. pantyhose, stockings, socks and other similar articles;

11.2.2.10. men's, boys', women's or girls' undershirts, nightgowns, pajamas and the like;

11.2.2.11. bras, girdles, corsets and the like;

11.2.2.12. pearls, precious stones, precious metals and articles thereof, excluding artificial costume jewellery;

11.2.2.13. machines and mechanical devices;

11.2.2.14. electrical machines and installations, sound recording and reproducing and television video and sound recording and reproducing apparatus;

11.2.2.15. ground vehicles

11.2.2.16. ships, boats and floating devices

11.2.2.17. optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus;

11.2.2.18. watches;

11.2.2.19. music instruments;

11.2.2.20. weapons and ammunition;

11.2.2.21. furniture, bedding, lamps;

11.2.2.22. toys, games, except sports and angling equipment;

11.2.2.23. works of art, collectibles and antiques;

11.2.2.24. plants, animals and foodstuffs of suitable quality;

11.2.2.25. weighing and measuring goods that have been specially prepared, cut, cut and similar at the request of the user.

11.2.3. After receiving the goods, the Seller undertakes to replace them with the same goods only in the form, size, color, model or completeness specified by the Buyer. If the Seller does not have a product suitable for replacement, he returns the money paid for the product to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification of the desire to exercise this right, and if the Buyer's Product is not returned to the Seller, the term provided for in this point is calculated from the day the Product is returned to the Seller.

11.2.4. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.2.5. The procedure for returning goods and money is provided for in Clause 11.5 of the Rules.

11.3. Rules for exchanging and returning goods of unsuitable quality

11.3.1. Defects of the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the procedure laid down in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.

11.3.2. If the Buyer purchased goods of inappropriate quality and noted this in the document of transfer - acceptance of the goods (if not noted, the provisions of Clause 11.2 of the Rules apply) or the inappropriate quality of the goods is manifested by a manufacturing defect that was present at the time of purchase of the goods, or non-compliance with the specifications specified by the manufacturer, the Buyer may return the goods and may, at its option, require:

11.3.2.1. that the Seller removes the defects of the goods free of charge within a reasonable period of time, if the defects can be removed;

11.3.2.2. to reduce the purchase price accordingly;

11.3.2.3. that the product is replaced with an analogous product of suitable quality, except in cases where the defects are minor or are caused by the fault of the Buyer;

11.3.2.4. to return the price paid and to withdraw from the sales contract, when the sale of goods of inappropriate quality is a fundamental violation of the order.

11.3.3. The buyer can choose only one of the methods of protection of rights provided for in clause 11.3.2 of the Rules. The Buyer must declare his choice when returning the product. If, after the Buyer chooses the method provided for in point 11.3.2, the Seller does not have the opportunity to implement it, the Seller offers an alternative method provided for in point 11.3.2. The buyer does not have the right to change the chosen remedy. The buyer does not have the right to terminate the sales contract if the defect in the product is insignificant.

11.3.4. For the buyer to return the goods, it is necessary to comply with the following conditions:

11.3.4.1. notify the Seller about this by e-mail by e-mail vilnius@digitalas.lt, the returned goods must be indicated in the message;

11.3.4.2. submit the document of purchase of the goods, the warranty card (if it was issued);

11.3.4.3. submit a free-form application.

11.3.5. The Buyer can exercise the right to return goods of inadequate quality within 14 (fourteen) calendar days from the day the goods were handed over to him.

11.3.6. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods specified in the Rules.

11.3.7. The Buyer must pay for the costs of delivery of the goods and the costs of returning the goods, and the Seller, convinced that the goods were returned due to inadequate quality, must reimburse the Buyer for the costs of delivery and return incurred by him, except for the exceptions provided for in the Rules. Clause 11.5 of the Rules applies to the return of goods.

11.3.8. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification about the goods of inappropriate quality, and if the goods are not returned by the Buyer to the Seller, the term provided for in this point is calculated from the day the Goods are returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.3.9. Money will not be returned for those goods that have been damaged intentionally or due to negligence (affected by chemicals, water, open fire, high temperature, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or not according to their intended purpose. .

11.3.10. Separate rules for returning goods of inappropriate quality may be provided in the warranty vouchers (guarantees) provided with them.

11.4. Exchange and return of goods after delivery of the wrong goods

11.4.1. If the wrong goods were delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) working days, inform the Seller about this by e-mail. by e-mail vilnius@digitalas.lt or by calling the phone number +370 52 336619. The seller undertakes at his own expense to pick up such goods and replace them with suitable goods. In the event that the Seller does not have the ordered goods, he returns the money paid for the item(s) to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notice of withdrawal from the contract, and if the Buyer's Product is not returned to the Seller, the term provided for in this clause is calculated from the day the Product is returned to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.4.2. The procedure for returning goods and money is provided for in Clause 11.5 of the Rules.

11.5. Procedure for returning goods and money

11.5.1. The Buyer can exercise the right to return the goods only if the deadline for returning the goods has not been missed. When returning goods, Rule 11.1. -11.2. in the cases specified in points, additional requirements apply: the product has not been damaged or has not substantially changed its appearance, nor has it been used - all returned products must be with authentic labels, protective bags, original packaging and complete sets.

11.5.2. All gifts that were presented together with the purchased product must be returned at the same time, except for the cases when the purchased product is returned due to its quality defects, and the gifts presented together with it due to their nature within the period from the purchase of the product to the day the defects of this product became apparent have been consumed or have expired for such gifts.

11.5.3. When returning goods, the Buyer must indicate the sender's address and properly pack the goods so that they are not damaged during shipping. Seller will not issue refunds for items damaged in shipping. The seller is not responsible for parcels that were sent improperly packed, with an incorrect address, as well as if parcels were lost or damaged during shipping.

11.5.4. If the Digitalas.lt Buyer purchased a set of goods, he must return the entire set of goods to the Seller, i.e. The buyer has the rights provided for the return of goods only in relation to all the goods in the set. In the event that at least one of the goods in the set does not meet the requirements stipulated in point 11.5.1 of the Rules, the Seller has the right to refuse to accept the returned whole set of goods.

11.5.5. After exercising the rights provided for in clauses 11.1-11.4 of the Rules, the buyer must fulfill the requirements for the return of the goods provided for in the Rules and follow the procedure provided for in them.

11.5.6. The Buyer can return the Goods by delivering them to the Seller's collection centers, returning them via couriers or sending them by post. The goods must be returned to the Seller to the address specified in the confirmation of receipt of the contract cancellation notice sent by the Seller to the Buyer. The procedure and conditions for the delivery of heavy goods (to assess the quality of the goods, change, repair or return them) to the Seller shall be agreed separately by the Buyer and the Seller by phone or e-mail. by e-mail vilnius@digitalas.lt or the Buyer delivers them himself to the Vilnius Goods collection center.

11.5.7. If the Seller delivered the product to the Buyer's home and it is not possible to return it in one of the following ways, the Seller must collect the product from the Buyer at his own expense.

11.5.8. If the Buyer has used the rights established in clauses 11.1, 11.2-11.4 of the Rules, the money is returned to him within 14 (fourteen) calendar days after the Seller received the Buyer's notification, and if the goods are not returned by the Buyer to the Seller, the term provided for in this clause is calculated from the day the goods are returned to the Seller .

11.5.9. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.5.10. After using the rights established in clauses 11.1.-11.2 of the Rules, the following shall be returned to the Buyer: the price of the product, the costs of delivery of the product. After using the rights established in clauses 11.3-11.4 of the Rules, the following shall be returned to the Buyer: the price of the goods, the costs of delivering the goods, the costs of returning the goods.

11.5.11. If the Buyer chose a method other than the cheapest delivery method offered by the Seller published HERE, the costs of the other delivery method chosen by the Buyer that exceed the costs of this method are non-refundable

11.5.12. The Seller has the right not to return the sums paid to the User until the goods are returned to the Seller and checked for compliance with Clause 11.5.1 of the Rules.

11.5.13. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices.

12. Liability

12.1. The buyer is responsible for actions performed using Digitalas.lt.

12.2. After registering, the Buyer is responsible for storing and/or transferring his login data to third parties. If the services provided by Digitalas.lt are used by a third person who has connected to Digitalas.lt using the Buyer's login data, the Seller considers this person to be the Buyer.

12.3. The Seller is released from any responsibility in cases where the losses arise because the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, the Privacy Policy, although he was given such an opportunity.

13. Marketing measures applied by the seller

13.1. The seller can initiate various promotions or games on Digitalas.lt at his discretion.

13.2. The seller has the right to unilaterally, without separate notice, change the conditions of promotions or games, as well as cancel them. Any changes or cancellation of the conditions of the shares are valid from the moment of acceptance of the changes (cancellation).

14. Exchange of information

14.1. The Seller sends all notifications in accordance with the procedure provided for in these Rules and Privacy Policy to the Buyer's specified e-mail address or SMS message to the Buyer's specified phone number during registration or when ordering goods.

14.2. The buyer sends all messages and questions using the means of communication specified in the "Contacts" section of the Seller's Digitalas.lt.

15. Final provisions

15.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.

15.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.

15.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If it is not possible to reach an agreement within 20 (twenty) calendar days, disputes are resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.

15.4. In the event that the Buyer does not agree with the Seller's response to the Buyer's written claim, the Buyer (natural person, consumer) can submit his/her request/complaint regarding the goods purchased on Digitalas.lt to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, e-mail Mr. tarnyba@vvtat.lt, phone: 85 262 67 51, fax: (85) 279 1466, on the website www.vvtat.lt (also for territorial units of the State Consumer Rights Protection Service in counties) - or fill out the application form on the EGS platform https ://ec.europa.eu/odr/.