How long can it take to return a product without defects?
Many of our items come with a money back guarantee. If you decide to return the purchased product without any reason, you can do so within 14 days.
Registrations are accepted on working days:
When do we accept orders for telephone lock repair:
1. If the system was installed by our company and the warranty is still valid. Warranty failures are accepted and registered directly from residents or the managing company, community. During the warranty period, faults are removed free of charge (except for intentional cases);
2. If the system was not installed by our company, but the telephone lock is a DIGITAL DD5100, LASKOMEX Rainmann or PROEL manufacturer. Failures are accepted and registered only from the managing company or the chairman of the association. We issue invoices for all replacement parts and repairs, which must be paid within 30 days of the invoice;
The most common breakdowns in apartment buildings
1. If the intercom no longer rings in the apartment, then before registering for a fault, make sure to check whether the mute button is turned off, otherwise you will still have to pay the fee for calling the technician;
2. If your electronic key no longer works, it means that the chip inside received an electrostatic discharge or was mechanically damaged and therefore no longer works. In this case, we will not do anything with the old key, it will be necessary to purchase and program a new electronic key ;
3. If you see the inscription Er-1 on the DIGITAL DD5100 telephone lock, it means that the communication handset line is damaged and a short connection of the handset line has occurred. This could have happened when the handset was removed during the repair of the apartment and the wires were not insulated, they connected, in this case, ask the neighbors who is doing the repair, if everything is fine with them, otherwise you will have to pay for calling the master and repairing it;
4. If you see the inscription E2 on the LASKOMEX Rainmann telephone lock, it means that the communication handset line is damaged and a short circuit of the handset line has occurred. This could have happened when the handset was removed during the repair of the apartment and the wires were not insulated, they connected, in this case, ask the neighbors who is doing the repair, if everything is fine with them, otherwise you will have to pay for calling the master and repairing it;
Repair of telephone locks in apartment buildings
Repairing telephone locks is a complex job that requires specific knowledge. Since the network of wires and switchings of telephone locks is conducted between floors, in which other low-current communications are also brought together, it is a frequent failure due to the activity of other companies to interrupt or damage the wires and commutations of telephone locks.
UAB DIGITALas experience since 2000
Our company can boast of a very large experience in the installation of telephone locks, as we have been installing telephone locks since 2000 and up to this point we have already implemented more than 6,000 projects throughout Lithuania, so we are happy to boast that thanks to us, so many apartment building stairwells have become safer and residents can feel safer . We also know what installation mistakes not to make, which can affect the phone lock's shorter operating time. We work only with proven materials and quality equipment. You can find more about our company by clicking here.
Beware of scammers!
There has been an increase in the number of cases when outside companies present themselves on behalf of UAB "DIGITALAS". According to our estimates, poor quality equipment is installed and the work is carried out by temporary installers. We would like to inform you that our company works without subcontractors, otherwise we inform the customer about it ourselves, employees wear special clothes with UAB "DIGITALAS" logos and have work certificates.