How to pay for goods?
More about payment HERE.
How do I know if my order has been confirmed?
Upon receipt of the order, specified by e-mail We will send a confirmation to your email address. The progress of the order can be monitored by connecting to the venipak website and entering the shipment code.
How do I know when I will receive my order?
Once confirmed, a tentative delivery date will also be displayed.
Items are missing from my order. What to do?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
How to cancel an order?
To cancel an order, inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
I received a defective/different color product. What to do?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
Where can I get warranty information?
Information about the guarantee can be obtained by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
Where can I purchase items live?
DIGITAL (central office, store)
Ukmergės 234A LT – 07160
Vilnius
email e-mail: vilnius@digitalas.lt
Phones/Fax +370 5 2336619
+370 5 2790528
+370 5 2607986
DIGITAL in Klaipėda
Bijuņu str. 8, LT- 91204,
Klaipeda
email e-mail: klaipeda@digitalas.lt
Phone: +370 674 55520
Phone/Fax: +370 46 493429
What are the working hours?
Monday-Thursday 8 a.m.-5 p.m
Friday 8 a.m. to 4 p.m
What shipping methods are available?
- Collection in our salons in Vilnius or Klaipėda.
- Venipak courier
- International delivery (We deliver by couriers: DPD, DHL, TNT.)
More information HERE
Unable to submit order. What to do?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
Payment failed. What to do?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
Where can I get a copy of the key?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
Is it possible to make a copy of the key yourself?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
How to duplicate a gate remote?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
The phone lock is broken. Where to apply?
Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.
Where to apply for a consultation?
By calling the phone number +370 52 336619.
How do I get a discount code?
Signing up to the newsletter will provide exclusive offers and discount coupons.
How can I use discount codes?
More information about discounts HERE .