How to pay for goods?

More about payment HERE.

How do I know if my order has been confirmed?

Upon receipt of the order, specified by e-mail We will send a confirmation to your email address. The progress of the order can be monitored by connecting to the venipak website and entering the shipment code.

How do I know when I will receive my order?

Once confirmed, a tentative delivery date will also be displayed.

Items are missing from my order. What to do?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

How to cancel an order?

To cancel an order, inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

I received a defective/different color product. What to do?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

Where can I get warranty information?

Information about the guarantee can be obtained by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

Where can I purchase items live?

DIGITAL (central office, store)

Ukmergės 234A LT – 07160

Vilnius

email e-mail: vilnius@digitalas.lt

Phones/Fax +370 5 2336619

+370 5 2790528

+370 5 2607986

DIGITAL in Klaipėda

Bijuņu str. 8, LT- 91204,

Klaipeda

email e-mail: klaipeda@digitalas.lt

Phone: +370 674 55520

Phone/Fax: +370 46 493429

What are the working hours?

Monday-Thursday 8 a.m.-5 p.m

Friday 8 a.m. to 4 p.m

What shipping methods are available?

  • Collection in our salons in Vilnius or Klaipėda.
  • Venipak courier
  • International delivery (We deliver by couriers: DPD, DHL, TNT.)

More information HERE

Unable to submit order. What to do?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

Payment failed. What to do?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

Where can I get a copy of the key?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

Is it possible to make a copy of the key yourself?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

How to duplicate a gate remote?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

The phone lock is broken. Where to apply?

Inform about it by e-mail. by e-mail vilnius@digitalas.lt or by calling +370 52 336619.

Where to apply for a consultation?

By calling the phone number +370 52 336619.

How do I get a discount code?

Signing up to the newsletter will provide exclusive offers and discount coupons.

How can I use discount codes?

More information about discounts HERE .

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